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If the wrong product(s) were delivered, damaged or defective please notify the store and return within (20) twenty days of receiving the item. The item will then be examined and a decision will be made. If damaged, incorrect or defective there will be full reimbursement via bank transfer. Please note the transfer can take up to a total of seven (7) business days.
Cancellation / Return / Exchange Policy
Returns are accepted with full reimbursement (minus delivery fee) ONLY if the store is notified within (20) twenty days from the day you received the product (s). This is only valid if:
•the products have not be used, washed or worn.
• the products are in the original packaging.
• the identification tags and seals are attached.
• the item is not damaged.
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Please note that Hair Extensions and Accessories are considered as a Hygienic Purchase, therefore, ALL SALES ARE FINAL.
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