[vc_row full_width=”stretch_row” css=”.vc_custom_1592471652227{margin-top: -40px !important;margin-bottom: 8vh !important;padding-top: 27vh !important;padding-bottom: 22vh !important;background-image: url(https://omniverce.com/wp-content/uploads/2019/10/Omniverce-3D-Wall-Logo-MockUp-2.jpg?id=5106) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column css=”.vc_custom_1484657242560{padding-top: 0px !important;}”][vc_custom_heading text=”Questions & Answers” font_container=”tag:h1|font_size:52|text_align:center|color:%23ffffff|line_height:1.1″ use_theme_fonts=”yes” css=”.vc_custom_1570511400436{margin-bottom: 10px !important;}”][vc_custom_heading text=”Write us an e-mail via the form, or just send us an e-mail directly at info@omniverce.com” font_container=”tag:p|font_size:16px|text_align:center|color:rgba(255%2C255%2C255%2C0.8)” use_theme_fonts=”yes” css=”.vc_custom_1570510180126{margin-bottom: 22px !important;}”][woodmart_popup color=”white” size=”extra-large” style=”link” id=”contact-form-popup” width=”900″ title=”CONTACT US”][vc_row_inner equal_height=”yes” css=”.vc_custom_1493299761637{margin-top: -30px !important;margin-right: -30px !important;margin-bottom: -30px !important;margin-left: -30px !important;}”][vc_column_inner width=”2/3″ css=”.vc_custom_1493299937177{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;}”][woodmart_title size=”small” align=”left” title=”SEND US A MESSAGE”][contact-form-7 id=”608″][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1493299742195{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #333333 !important;}”][woodmart_title size=”small” color=”white” align=”left” title=”CONTACT INFORMATION”][woodmart_info_box image=”611″ woodmart_color_scheme=”light” image_alignment=”left” img_size=”30×30″ woodmart_css_id=”5d9c1cbe82f0c” svg_animation=”no” info_box_inline=”no”]Northumberland, Saint. Lucy

Bridgetown,

Barbados[/woodmart_info_box][woodmart_info_box image=”611″ woodmart_color_scheme=”light” image_alignment=”left” img_size=”30×30″ woodmart_css_id=”5d9c082bd7b5f” svg_animation=”no” info_box_inline=”no”]+1246 260-2823[/woodmart_info_box][woodmart_info_box image=”611″ woodmart_color_scheme=”light” image_alignment=”left” img_size=”30×30″ woodmart_css_id=”5d9c085dcc3dd” svg_animation=”no” info_box_inline=”no”]info@omniverce.com
sales@omniverce.com[/woodmart_info_box][vc_separator color=”custom” accent_color=”rgba(255,255,255,0.15)” css=”.vc_custom_1484144347493{margin-bottom: 30px !important;}”][vc_column_text woodmart_color_scheme=”light” css=”.vc_custom_1493378287084{margin-bottom: 20px !important;}”]Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.[/vc_column_text][social_buttons size=”small” align=”left” style=”colored”][/vc_column_inner][/vc_row_inner][/woodmart_popup][/vc_column][/vc_row][vc_row css=”.vc_custom_1496940694752{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”SHOPPING INFORMATION” css=”.vc_custom_1493369598617{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1496940708254{margin-bottom: 5vh !important;}”][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”What are the delivery charges for purchased items?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]We charge $10 BDS per checkout.[/vc_column_text][vc_custom_heading text=”How long will delivery take?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]This depends on the actual time the order was placed. In general, all orders will be delivered within 24 hours.[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_custom_heading text=”Where can I view my sales receipt?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Your sales receipt will be sent to the email address you provided.[/vc_column_text][vc_custom_heading text=”On Which Days Do You Operate?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Our delivery and support team operate from Monday to Saturday.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1496940740070{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”PAYMENT INFORMATION” css=”.vc_custom_1493372577548{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1496940764002{margin-bottom: 5vh !important;}”][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”How is the recipient reimbursed?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]The reimbursment will be sent directly to the customers bank account, after which there will be an email from us confirming the transaction.[/vc_column_text][vc_custom_heading text=”Can I be reimbursed through the original payment method?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Yes[/vc_column_text][vc_custom_heading text=”Do you provide shipping and what are the rates?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Yes we do. However we will focus strictly on local deliveries during our first year of operation. After this we will open our doors to the regional and global market, expanding your customer base. Rates are yet to be determined but rest assured they will be competitive.[/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1484657123074{padding-top: 0px !important;}”][vc_column_text text_larger=”no”][/vc_column_text][vc_column_text text_larger=”no”][/vc_column_text][vc_custom_heading text=”How are vendors paid?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Vendors are paid (7) days after a transaction is completed in compliance with our return policy.  Currently payments can be made via mMoney or Direct Bank Transfer.[/vc_column_text][vc_custom_heading text=”Will you restock items indicated as “out of stock?”” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]This is up to the individual store(s) selling the product(s)[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1493372598184{margin-bottom: 20px !important;}”][vc_column css=”.vc_custom_1484657273903{padding-top: 0px !important;}”][woodmart_title align=”left” style=”underlined” title=”ORDERS AND RETURNS” css=”.vc_custom_1493372593337{margin-bottom: 15px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” css=”.vc_custom_1496940825311{margin-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1484657119633{padding-top: 0px !important;}”][vc_custom_heading text=”What exactly happens after ordering?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]After customers make a purchase, we will email a receipt directly to the email address provided. The order will then be processed and delivered to the specified location within the aforementioned time frame.[/vc_column_text][vc_column_text text_larger=”no”][/vc_column_text][vc_custom_heading text=”How long do customers have to return an order?” font_container=”tag:h3|font_size:14|text_align:left” use_theme_fonts=”yes”][vc_column_text text_larger=”no”]Assuming there is a problem with the product or service, all refund requests should be made within a 7 day period.[/vc_column_text][/vc_column][/vc_row]

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